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- Microsoft Remote Desktop Vdi
- Windows Remote Desktop Services Vdi
- Windows Remote Desktop Vdi
- Remote Desktop Vdi Windows
- Vdi Desktop For Windows
- Microsoft Remote Desktop Client Vdi
This article provides a solution to an issue where Remote Desktop can't connect to a Virtual Desktop Infrastructure (VDI)-based remote computer.
VDI stands for Virtual Desktop Infrastructure and RDS stands for Remote Desktop Session Hosts. What this really means is VDI is built around the Windows Client Operating System, Windows 10. RDS is built around the Windows Server Operating System. At this point you are thinking, of course I want my users on Windows 10, not Windows Server. Launch Microsoft Remote Desktop. Click the + sign on the top bar to add a Desktop. Enter the IP address into the text entry box labelled 'PC name' The desktop should appear under Saved Desktops. In the next month, we will be improving the remote meeting and collaboration experience when using Microsoft Teams from Windows Virtual Desktop deployments with a process called audio/video redirection (AV Redirect). This will significantly reduce latency in data-heavy Microsoft Teams conversations running on a VM.
Original product version: Windows 7 Service Pack 1, Windows Server 2008 R2 Service Pack 1
Original KB number: 2820155
Original KB number: 2820155
Symptoms
After installing the RemoteFX 3D Video Adapter on a VDI-based physical machine or a virtual machine that is hosted on a Hyper-V server, when you try to connect to the machine using Remote Desktop connection, it may fail. Additionally, you may receive the error message that is similar to the following:
Remote Desktop can't connect to the remote computer for one of these reasons:
- Remote access to the server is not enabled
- The remote computer is turned off
- The remote computer is not available on the network
Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.
You may also receive the following error in the Windows Event Log:
Log Name: Microsoft-Windows-TerminalServices-LocalSessionManager/Operational
Source: Microsoft-Windows-TerminalServices-LocalSessionManager
Date: <Date><Time>
Event ID: 17
Level: Error
User: SYSTEM
Computer: machinename.domain.com
Description:
Remote Desktop Service start failed. The relevant status code was 0x800706b5.
Source: Microsoft-Windows-TerminalServices-LocalSessionManager
Date: <Date><Time>
Event ID: 17
Level: Error
User: SYSTEM
Computer: machinename.domain.com
Description:
Remote Desktop Service start failed. The relevant status code was 0x800706b5.
Note
You can connect to the computer using RDP if you remove the RemoteFX 3D Video Adapter from the VM.
Cause
With the release of Service Pack 1 for Windows 7 and Windows Server 2008 R2, a new Windows Firewall rule is added for RemoteFX. This problem occurs if RemoteFX Windows Firewall rule is not enabled.
For more information on Microsoft RemoteFX, visit the following Microsoft Web site:
Resolution
To resolve the problem, you must enable the RemoteFX Windows Firewall rule manually.
To enable the RemoteFX rule by using Windows Firewall with Advanced Security
- Click the Start button, and then click Control Panel.
- In the Control Panel windows click Windows Firewall.
- In the left pane, click Allow a program or feature through Windows Firewall.
- Click Change settings. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
- Under Allowed programs and features, select the check box next to Remote Desktop - RemoteFX, and then use the check boxes in the columns to select the network location types you want to allow communication on.
- Click OK.
Alternatively, if you enable Remote Desktop by using the System properties window, the rule is enabled automatically.
- Click the Start button, and then click Control Panel.
- Click on System icon.
- Under Control Panel Home, click Remote settings.
- Click the Remote tab. Under Remote Desktop, Select Don't allow connections to this computer and the click Apply.
- Now select either option depending on your security requirements:
- Allow connections from computers running any version of Remote Desktop (less secure)
- Allow connections only from computers running Remote Desktop with Network Level Authentication (more secure)
- Click on Apply and then OK.
More information
You must enable the RemoteFX Windows Firewall rule manually if you enable Remote Desktop of VDI machine using either of the methods:
- Using WMI command:
- Toggling the registry:
REG.exe ADD 'HKLMSYSTEMCurrentControlSetControlTerminal Server' /v fDenyTSConnections /t REG_DWORD /d 0
- Enabling firewall exceptions for Remote desktop using
netsh
command or Windows Firewall APIs: - Using PowerShell script provided on Microsoft TechNet Script Center to configure VDI desktops.
- Upgrading to Windows 7 with SP1 on a virtual desktop that already had Remote Desktop enabled.
How you connect to your RDP depends on what operating system you'd like to connect from.
For all users:
For all users:
This article assumes you have already reserved a virtual desktop (VDI) through the Dispel Console. Make sure you can locate the following pieces of information about the virtual desktop:
- IP address
- Username
- Password
On the Dispel Console, the information should be listed in the following format:
Useful tip: Click on this icon to copy information from the Dispel Console.
Windows
Open Remote Desktop Connection, which should be pre-installed on your computer. If you do not know where to find it, use the search bar.
Once Remote Desktop Connection is open, copy the IP address into the text entry box labelled 'Computer'
Click Connect. You may see this load screen.
Enter your Username and Password into the prompt boxes.
Click OK, and then click Yes. This message is just an artifact of a virtual machine using a self-signed certificate. All connections to these VDIs are fully encrypted using TLS 1.2 (Assuming your RDP client can handle TLS 1.2, or TLS 1.0 if it can not).
Microsoft Remote Desktop Vdi
Congratulations! You should be connected to your VDI.
Windows Remote Desktop Services Vdi
macOS, iOS, and Android
Windows Remote Desktop Vdi
For macOS and mobile devices you connect through the Microsoft Remote Desktop application available from:
Remote Desktop Vdi Windows
- macOS App Store (download here)
- iOS App Store (download here)
- Google Play Store (download here)
Add a new computer by clicking/tapping the plus icon and follow the prompts.
Note: If you feel like trying the latest for macOS you can also try the Remote Desktop Beta app (download here).
For Mac users:
Launch Microsoft Remote Desktop.
Click the + sign on the top bar to add a Desktop.
Enter the IP address into the text entry box labelled 'PC name'
The desktop should appear under Saved Desktops. Double click on the Desktop you just added.
If you cannot see the Saved Desktops, make sure that the arrow is pointing downwards.
Enter your Username and Password into the prompt boxes, and click Continue
Click Continue again. This message is just an artifact of a virtual machine using a self-signed certificate. All connections to these VDIs are fully encrypted using TLS 1.2 (Assuming your RDP client can handle TLS 1.2, or TLS 1.0 if it can not).
Congratulations! You should be connected to your VDI.
Vdi Desktop For Windows
Linux
Microsoft Remote Desktop Client Vdi
For Linux we recommend you use Remmina (download here). It is a free and open source RDP client.